Terms and Conditions
GENERAL TERMS AND CONDITIONS
Scope
These General Terms and Conditions (GTC) apply to all deliveries from Audamed GmbH (hereinafter Audamed) to consumers. A consumer is any natural person who enters into a legal transaction for a purpose that is predominantly neither commercial nor self-employed.
Contractual partner
The purchase contract is concluded with Audamed GmbH, Dresdener Str. 44a, D-90765 Fürth, Tel: +49911 545681-0, info@audamed.de, Register court: Local court Fürth, Registration number: HRB 20360.
Represented by:
Harald Geyer
Sales tax ID:
Sales tax identification number according to §27a Umsatzsteuergesetz: DE361388912
Conclusion of contract
The presentation of the products in the online shop does not constitute a legally binding offer but only an invitation to place an order.
By clicking the [Buy/order with costs] button, you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order with an order confirmation email immediately after receipt of your order.
Right of withdrawal
If you are a consumer (i.e., a natural person who places the order for a purpose that cannot be attributed to your commercial or self-employed professional activity), you have a right of withdrawal in accordance with the statutory provisions.
If you, as a consumer, make use of your right of withdrawal according to Section 4.1, you have to bear the regular costs of the return.
For the rest, the regulations that are reproduced in detail in the following apply to the right of withdrawal.
You have the right to withdraw from this contract within fourteen days without giving a reason.
Cancellation Policy¹
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.
In order to exercise your right of cancellation, you must send us Audamed GmbH, Dresdener Str. 44a, D-90765 Fürth, Tel: +49911 545681-0, info@audamed.de by means of a clear statement (e.g., a letter sent by post, fax, or e-mail) about your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory. You can electronically fill out and submit the model revocation form or any other clear statement on our website (insert Internet address). If you make use of this option, we will immediately (e.g., by e-mail) send you confirmation of receipt of such a revocation.
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
(¹ This cancellation policy does not apply to the separate delivery of goods.)
Consequences of revocation
If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us or to Audamed GmbH, Dresdener Str. 44a, D-90765 Fürth without undue delay and in any case
no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Prices and shipping costs
The prices stated on the product pages include the applicable VAT and other price components.
In addition to the stated prices, we charge a flat rate of EUR 8.00 per order for delivery within Germany. The shipping costs will be clearly communicated to you again on the product pages, in the shopping cart system, and on the order page.
Delivery
Delivery is only within Germany with UPS.
The delivery time is up to 3 days. Any deviating delivery times are indicated on the respective product page.
Payment
Payment can be made either in advance, by Klarna, or PayPal.
If you choose the payment method in advance, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.
Retention of title
The goods remain our property until full payment has been made.
Dispute Resolution
The EU Commission has created an internet platform for the online settlement of disputes. The platform serves as a point of contact for the out-of-court settlement of disputes relating to contractual obligations arising from online sales contracts. More information is available at the following link: https://ec.europa.eu/consumers /or. We are neither willing nor obliged to participate in a dispute settlement procedure before a consumer arbitration board.
